Many of our weaving tools and accessories are Navajo made and are fair traded with the artist. We generally pay what the artist asks for the items that we offer. We charge the actual shipping costs for the item. In the event that the shipping costs are more than the shopping cart calculates, we will contact you regarding the additional charge. If the charges are less, we will refund the difference. Orders generally ship within 24 hours, 7 days a week. We generally ship via U.S. Postal Service, but will be glad to work with you on the shipping method that works best for you. Tools are very personal. You may return any tool for a refund within two weeks of receiving it, but you are responsible for the return postage.